Martin at Automated Process Engineering has been invaluable to the running of our business since he became the dedicated Engineer. His professionalism, response time, communication and customer service is second to none, always sparing the extra time to explain how our equipment could be run more efficiently and introducing us to new features we were unaware of. As part of the food industry we have strict guidelines for visitors to the site and work being carried out, Martin always follows these procedures and their administration and if unsure of a situation is more than willing to stop and ask for confirmation before proceeding, not blindly carrying on with work to get the job done. We would and have, highly recommend Automated Process Engineering to anyone looking for services and we look forward to our relationship growing with Martin as our company grows as well.
Martin Hiscox of APE has surpassed our expectations as he continually and consistently delivers a superb service. Our factory maintainance requirements are quite often bespoke and as such stipulate short lead times. Martin has never let us down.
With APE on board we have significantly reduced repair costs. We would have no hesitation in recommending APE to anyone looking for a service which is both reponsive to and vigilant in providing excellent customer service.